San Francisco-based ticketing platform, Ticketfly took its entire network offline Thursday after having fallen victim to a cyber attack. The company’s shutdown affects ticketing to all of Syracuse-based promoter, Creative Concerts’ events.
Creative posted the following to their Twitter account earlier Thursday:
Ticketfly is currently experiencing issues causing all Ticketfly powered websites (https://t.co/fJQGhjwyrp) to be down. Until the issue gets resolved tickets, tickets to ALL Creative Concerts shows can be purchased The Sound Garden Syracuse and at the Saranac Brewery Gift Shop.
— Creative Concerts (@CrtvConcerts) May 31, 2018
Creative Concerts promotes shows throughout Central New York, including concert series at Saranac Brewery in Utica, Good Nature Brewing in Hamilton and Paper Mill Island in Baldwinsville, among others.
Ticketfly‘s main website has a simple banner with a message stating the reason for the outage. The message says that Ticketfly has determined it has been the target of a cyber incident and has taken all systems offline until the issue is resolved.
The company has not said if any user data was compromised as a result of the hacking incident. Until the incident is remedied, Ticketfly is asking customers to purchase tickets for shows at the venues or other brick and mortar ticketing locations.